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Items are shipped on Tuesdays and Thursdays. Orders placed by 2 pm on the day before our shipping dates are shipped the next day.
All orders are shipped via snail mail which is usually shipped out of the country within 3 business days. These orders are delivered to DHL Express which usually arrives in 5-7 days.
Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns.
Your satisfaction is our goal and we truly believe that you will love our products, but if you are really unhappy, please let us know. We want you to have a positive experience and will work with you if you are not pleased with your purchase.
We try our best to pack our products carefully so that they are protected during the shipping process, however, once they leave our facility, it is hard to know how carefully they are handled.
If you have received a product that arrived damaged or broken, please contact our business office so that we can remedy the situation. Your satisfaction is our goal.
We hand blend all of our own products in small batches to ensure freshness, consistency, and perfection.
Although there are natural preservatives within the chemical structure of natural ingredients, they are nowhere near as potent as the synthetic preservatives used in commercial products to prolong shelf-life.
Other than soap, our products are remade every few weeks and none are very old when they are sold. Our products, other than soap, should be opened within 3 months of purchase.
During warm weather, products may soften or even melt as they sit in warm environments. The quality of our products are not affected by melting however it is advised that you place the items in your refrigerator for a few hours to allow them to harden, just in case they have melted in transit.
Genetically Modified Organisms refers to any animal, plant or microorganism that has been changed in a lab at the gene level. It is also known as “genetic engineering."
WE DO NOT USE ANY SUCH INGREDIENTS.